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Manager of Security and Visitor Experience
The Manager of Security and Visitor Experience oversees the comprehensive visitor experience in all museum spaces including the Great Hall, the visitor center, the museum store, the galleries, and during public and private events. They develop and implement safety and security policies that align with best practices in the art museum field, and that contribute to a safe, inclusive, and welcoming environment for all museum staff, volunteers, students, and visitors.
Taking this integrated approach, the Manager of Security and Visitor Experience provides effective and engaging orientation and wayfinding for all visitors, oversees retail operations and ticketed admissions, and leads a team of security and visitor experience staff who monitor security cameras, patrol galleries, welcome visitors, staff programs, solicit memberships, and aid with event needs. They contribute to strategies for analyzing the museum’s visitors, recommend and implement visitor surveys, and report findings to museum staff. The Manager of Security and Visitor Experience serves as a member of the museum’s engagement team and thereby contributes to and implements strategies that improve Sheldon’s overall visitor experience, engage audiences, and encourage visitors to join the Sheldon Art Association.
Visitor Experience Associate
The Visitor Experience Associate is responsible for providing a welcoming and safe environment for visitors to the Sheldon Museum of Art. Individuals will share their enthusiasm and knowledge of art with visitors, provide coverage of the front desk, monitor museum galleries and assist visitors’ needs during public hours. Help security personnel to maintain the security of guests, the collection and building. Visitor Experience Associate will also assist with set-up and tear-down of events and serve as event ambassador.
On-Call Security Guard
The Security Guard is responsible for the safety and security of visitors, staff, collections, building, and other assets of the Sheldon Museum of Art. Work as a team with Visitor Experience Associates to provide an inclusive and welcoming atmosphere for personnel, volunteers, interns, and visitors.
Must be able to walk and/or stand for long periods of time and maintain an alert attention to
surroundings.
Volunteers
Sheldon Museum of Art ignites discovery, inquiry, and connection for people at the University of Nebraska and in the city of Lincoln, the state of Nebraska, the nation, and the world. We move, inspire, and delight through meaningful engagement with great works of art. Volunteers play a vital role in realizing our mission through participation in programs and initiatives that the museum undertakes throughout the year.
Volunteering at Sheldon is a great way to share your love of art with our community. Sheldon’s volunteer opportunities provide critically important support to the museum’s family programs, on- and off-site events, and in-gallery learning experiences. Volunteers commit to at least eight hours of volunteer work each year and participate in required trainings twice per year. Volunteers will be trained in visitor engagement practices and gain insider knowledge of the works of art and exhibitions on view at the museum.
Requirements
- Be 18 years or older and pass a background check
- Commit to a minimum of eight hours of volunteer work per year
- Commit to attending volunteer orientation and exhibition-related trainings twice per year
- Have reliable transportation to programs on- and off-site, and honor assigned volunteer shifts
- Have a desire to enthusiastically interact with people of all ages and backgrounds
Preferred
- Ability to assist with furniture set-up and movement
- Ability to communicate in languages other than English